Initial commit

backend/app/utils/telegram.py

@@ -0,0 +1,90 @@
+from aiogram import Bot
+from aiogram.types import InlineKeyboardMarkup, InlineKeyboardButton
+import asyncio
+from datetime import datetime
+from logging import getLogger
+from .constants import (
+    STATUS_LABELS, PRIORITY_LABELS, PRIORITY_EMOJI,
+    DEPARTMENT_LABELS, REQUEST_TYPE_LABELS, REQUEST_TYPE_EMOJI
+)
+
+# Initialize logger
+logger = getLogger(__name__)
+
+# Initialize bot with token
+bot = Bot(token="7677506032:AAHEqNUr1lIUfNVbLwaWIaPeKKShsCyz3eo")
+
+# Chat ID for notifications 
+CHAT_ID = "5057752127"
+
+def create_status_keyboard(request_id: int, current_status: str) -> InlineKeyboardMarkup:
+    """Create inline keyboard with status buttons"""
+    status_transitions = {
+        'new': ['in_progress'],
+        'in_progress': ['resolved'],
+        'resolved': ['closed'],
+        'closed': []
+    }
+
+    buttons = []
+    available_statuses = status_transitions.get(current_status, [])
+    
+    for status in available_statuses:
+        callback_data = f"status_{request_id}_{status}"
+        logger.debug(f"Creating button with callback_data: {callback_data}")
+        buttons.append([
+            InlineKeyboardButton(
+                text=STATUS_LABELS[status],
+                callback_data=callback_data
+            )
+        ])
+
+    keyboard = InlineKeyboardMarkup(inline_keyboard=buttons)
+    logger.debug(f"Created keyboard: {keyboard}")
+    return keyboard
+
+def format_request_message(request_data: dict) -> str:
+    """Format request data into a message"""
+    created_at = datetime.fromisoformat(request_data['created_at']).strftime('%d.%m.%Y %H:%M')
+    
+    # Get translated values
+    department = DEPARTMENT_LABELS.get(request_data['department'], request_data['department'])
+    request_type = REQUEST_TYPE_LABELS.get(request_data['request_type'], request_data['request_type'])
+    priority = PRIORITY_LABELS.get(request_data['priority'], request_data['priority'])
+    status = STATUS_LABELS.get(request_data.get('status', 'new'), 'Неизвестно')
+    
+    return (
+        f"📋 <b>Заявка #{request_data['id']}</b>\n\n"
+        f"👤 <b>Сотрудник:</b> {request_data['employee_last_name']} {request_data['employee_first_name']}\n"
+        f"🏢 <b>Отдел:</b> {department}\n"
+        f"🚪 <b>Кабинет:</b> {request_data['office']}\n"
+        f"{REQUEST_TYPE_EMOJI.get(request_data['request_type'], '📝')} <b>Тип заявки:</b> {request_type}\n"
+        f"{PRIORITY_EMOJI.get(request_data['priority'], '⚪')} <b>Приоритет:</b> {priority}\n\n"
+        f"📝 <b>Описание:</b>\n{request_data['description']}\n\n"
+        f"🕒 <b>Создана:</b> {created_at}\n"
+        f"📊 <b>Статус:</b> {status}"
+    )
+
+async def send_request_notification(request_data: dict):
+    """Send notification about request to Telegram"""
+    try:
+        message = format_request_message(request_data)
+        keyboard = create_status_keyboard(request_data['id'], request_data.get('status', 'new'))
+        
+        await bot.send_message(
+            chat_id=CHAT_ID,
+            text=message,
+            parse_mode="HTML",
+            reply_markup=keyboard
+        )
+    except Exception as e:
+        logger.error(f"Error sending Telegram notification: {e}", exc_info=True)
+        raise
+
+def send_notification(request_data: dict):
+    """Wrapper to run async notification in sync context"""
+    try:
+        asyncio.run(send_request_notification(request_data))
+    except Exception as e:
+        logger.error(f"Failed to send notification: {e}", exc_info=True)
+        raise